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Our full money-back guarantee!
Find a job or get a full, 100% refund!†
Do you really guarantee that I'll find a job?
Better than that, we guarantee you'll receive a job offer! An investment in The Doctor Job is guaranteed to pay off for every physician client, because if you don't find a normal physician job (not just get interviews, but actually get a job offer!), we will give you a full refund! And since our clients might get up to 50-60 calls, you'll only be interviewing with physicians who have positions that you're interested in.
How can you do that?
Like any business, our future success is dependent on referrals. The more satisfied clients we have, the more additional clients we'll receive. It is our goal to make sure that every client we have finds a job. That's how we've managed to keep our success rate at almost 100%!
Ok, so how does it work?
If you have not found a job after six months, The Doctor Job will prepare one additional mailing at no cost, and if you have still not found a job after that second mailing, we will gladly refund the total price that you paid!
What if I don't want to wait six months?
If you want your second mailing early, just talk to your representative. They can set it up for you. And don't worry - the second mailing will still be free, although you'll no longer be eligible for a refund if you don't find a job after the second mailing.
How do I know if I'm eligible for the guarantee?
If you are an actively-licensed practicing physician, resident, or fellow with no licensing issues in good standing who has paid for a qualifying package (which means you're sending out 1,000 or more resumes), and you are searching for a job, you are eligible to take advantage of the guarantee. This guarantee does not apply to our personal statement services, applying to residency programs or fellowship programs or using our services to market or sell your practice. In addition, you have to use our full services, which means using our suggestions for your resume and cover letter, sending out the resumes appropriately, and sending out all letters that you receive.
What do I do if I haven't found a job?
If it's been six months and you haven't found a job, you have 10 days to notify The Doctor Job by clicking here. One of our helpful customer service representatives will contact you to discuss the next steps.
I paid for the Gold (or Premium) Package and didn't find a job. Will you mail my second mailing for me?
Unfortunately, we can't. We will send the second mailing to you, and you will have to do all of the mailing yourself. This is true if you paid for the Silver Package, too.
What if I still have more questions?
Please contact us at 1-800-591-4842, 7 days a week, until 11 PM EST, and one of our representatives would be happy to answer any question you might have. In addition, you can check out our Better Business Bureau profile online.
†Official Guarantee Terms and Conditions:
I. Terms and Conditions
Within 10 calendar days after the end of the Job Search Period, the Eligible Client must completely and correctly fill out this form which will qualify the Eligible Client to take advantage of step one of this guarantee. The Doctor Job will subsequently prepare one additional mailing for such Eligible Client to mail to potential employers.
If the Eligible Client has not found a Job within 180 days after sending out the second mailing, and if the Eligible Client has mailed out all letters within 5 days of receiving them from The Doctor Job, the Eligible Client may request a refund by notifying The Doctor Job through this link within 5 calendar days after the end of the above-described 180-day period. Within 60 days after receiving the Eligible Client’s request, The Doctor Job will refund the entire amount that the Eligible Client paid for the original services.
When The Doctor Job provides the Eligible Client with an additional mailing, the total number of additional letters comprising the additional mailing will not exceed 100% of the number of letters that The Doctor Job provided for the Eligible Client’s original order. When providing additional letters in accordance with this guarantee, The Doctor Job will make every attempt to remain within the Eligible Client’s geographic parameters. If this is not possible, The Doctor Job will provide the Eligible Client with recommendations as to the best markets, and will prepare the additional letters in accordance with those recommendations.
The Eligible Client must mail all additional letters within 5 days of receiving them from The Doctor Job. Within eight weeks of letters being mailed, the Eligible Client must mail all undeliverable mail back to The Doctor Job at the following address: The Doctor Job; Returns Department; PO Box 150160; Altamonte Springs, FL 32715-0160. Failure to meet any of the requirements described in this guarantee will cause this guarantee to be void. The use of fraud, misstatements or other inappropriate acts or omissions to bypass or circumvent any part of this guarantee will be pursued to the fullest extent of the law. The Doctor Job uses seeded contacts to determine that letters have been properly mailed, and will investigate to ensure that the guarantee is only available to those who are properly eligible.
If the Eligible Client requests the additional mailing to be performed before the end of the Job Search Period, The Doctor Job will prepare this additional mailing at that time; however all subsequent rights under this guarantee, including the right to a refund, are forfeited.
II. Definitions. The following definitions shall apply to this guarantee:
A “Client” is a person who has agreed to and paid in full for the Bronze (or Basic) Package, Silver Package or Gold (or Premium) Package. Persons who purchase any other service, including but not limited to: resume, cover letter, or personal statement writing services, residency or fellowship mailing services, discreet mailing services, outplacement services, recruiting services, practice marketirng services or interview counseling services, are not considered clients under this definition.
“Market-Ready” means meeting the qualifications and requirements to begin work with a new employer as a physician, including being licensed and actively practicing. A Client who does not meet the requirements to work as a physician for any reason, including but not limited to age, mental defect, license, visa, criminal or professional misconduct, or certification, does not meet the definition of “Market-Ready.”
An “Eligible Client” is a Client who meets all of the following requirements:
- Ordered a minimum of 1000 letters from The Doctor Job;
- Used the documents created by The Doctor Job;
- Mailed all letters received from The Doctor Job to employers in a timely fashion;
- Is Market-Ready; and
- Is unable to find a Job within the Job Search Period.
A “Job” includes any job offer to practice as a physician within the United States or its territories, from any source including sources that cannot be immediately tied to The Doctor Job or its services.
The “Job Search Period” is the time period beginning when the person becomes a Client and ending within 180 days after the later of 1) becoming a Client or 2) being or becoming Market-Ready.
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